This policy tells you:
We’re strongly committed to keeping your information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy. At the same time, no service can be completely secure – if you have any concerns that your personal information has been put at risk, please get in touch straight away via
Some companies that provide services to us run their services from outside the UK and the European Economic Area. We only let that happen if they have the same approach and security as we do. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the UK and the EEA.
We’ll give you details about why we need your personal information and how we’ll use it before you begin, unless it’s obvious.
We might ask for your name and contact details, depending on what you’re doing. If you apply to a vacancy, for example, we might ask you to share with us your Curriculum Vitae.
Devices are lots of things like:
We automatically collect some technical information from these devices and web browsers, this might include:
For example, if you’ve mentioned us in a Twitter (or any other social media platform) post, we’ll collect your Twitter handle.
We use the information that you provide for such purposes as responding to your requests, improving our site and communicating with you.
Things like your IP address, which browser and device you’re using, or your device ID. And we can tell what webpage directed you to Brickhouse by looking at information from your browser. We collect some information to understand how you’re using our website to help improve our services.
Your IP address and information about your device might be used to confirm your location.
When you give us any personal information we’ll let you know how long we’ll hold it for. And always stick to these principles:
We have to have a valid reason to use your personal information. It’s called the “lawful basis for processing”. Sometimes we might ask your permission to do things, like when you subscribe to our newsletter. Other times, when you’d reasonably expect us to use your personal information, we don’t ask your permission, but only when:
We use your information for these types of things:
We will not use or share your information without your consent.
We might use your information to contact you about different things, like:
We’ll only contact you when we need to or when you’ve given us permission.
We’ll never sell your personal information. We do share it with others in these ways:
When you post a comment which the public can see, for example a tweet.
In order for us to give you quality experiences and to understand how you’re using our services we often use other companies to process your personal information on our behalf. For example, sending you emails about things we think might interest you, to ask you what you think about our services, or to analyse data on how people use our digital services so we can improve them. We make sure that your personal information is looked after as if we were handling it directly. We carefully select these companies, only share with them what they need to do the work and we make sure they keep your information secure.
We might also share your information if we have to by law, or when we need to protect you or other people from harm.
Remember, you’re in control of your personal information.
You have the right to:
Bear in mind, sometimes we might not be able to help. Like if the law tells us we can’t.
For more information please visit: https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/
Cookies are small text files which are transferred to your computer or mobile when you visit a website or app.
To do a few different things:
Some cookies are always on when you visit us, and you can’t turn them off unless you change your browser settings. We use them to make sure our digital services work correctly and are meeting audience needs and interests.
We also use functional, performance and advertising cookies to make your experience more enjoyable. You can switch these on or off at any time and you can always change your mind. We’ll only use them if you’ve agreed.
Bear in mind there are some other cookies out there from other companies. These “third-party cookies” might track how you use different websites, including ours. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us.
Some are erased when you close the browser on our website. Others stay longer, sometimes forever, and are saved onto your device so that they’re there when you come back.
Strictly necessary cookies are always on when you visit us. On your first visit to us, we’ll tell you about our other types of cookies and ask you to choose which cookies we can use. You can always change your mind by going to your settings.
We update this policy sometimes. If we make important changes, like how we use your personal information, we’ll let you know by email.
If you don’t agree to the changes, then you can always stop using our services, and stop giving us any more personal information. We’d be sorry to see you go.
For any other questions or comments about this policy speak to us
We request that you email complaints to which we will endeavour to deal with at the earliest opportunity. We will provide a full response within one calendar month of receipt. We ask for your patience whilst we investigate to allow us to concentrate on your complaint.